Policies


Billing Options


Credit Cards

Olsen Safety accepts major credit cards including Visa, MasterCard and American Express. All charges are applied to your credit card after your order has been shipped.


Open Account

We extend NET 30 Days billing on open account to educational institutions with a valid purchase order number. No additional credit references are required.


Ordering Options


Internet

Order your safety products from your classroom or home 24 hours a day on the internet. Order from our online catalog at www.school-safety.net


Telephone

If you prefer to do business over the telephone, please call us at 800-343-6461. Our office is open from 7:00AM –5:00PM CST Monday through Friday


Fax

To fax orders to us, print a copy of your order including your credit card information –(Type of credit card, credit card number, expiration date, and name as if appears on your card) and fax it to us at 262-547-0717.


Backorders

While we attempt to maintain proper stocking levels of our products, sometimes it is necessary to backorder products. Items temporarily out of stock will be shipped immediately upon arrival to our warehouse.

The customer will only be charged for products when they are shipped.


Shipping Options

Upon receipt of your order, stock items will be shipped within 24 hours. Any backordered items will be shipped complete upon receipt of the products.

Olsen Safety will utilize United Parcel Service (UPS) ground service, or FedEx ground service to ship most orders. If you need products sooner than what ground service will provide, (Next Day Air or Second Day Air) please give us a call at 800-343-6461 to make arrangements.

Note: Olsen Safety does not to sell or ship product outside the Continental United States. We are also unable to ship product during weekends, or to Post Office boxes.


Shipping & Handling Charges

The majority of the items shown in the catalog will fall into a table that calculates Shipping & Handling charges based upon the dollar amount of your order.

$1 to $99.99 $11.80
$100 to $199.99 $14.80
$200 to $399.99 $22.50
$400 to $599.99 $32.70
$600 to $799.99 $40.25
$800 to $999.99 $46.45
$1000 or more $52.95

There are a few items noted in the catalog with an asterisk * that do apply to this table such as Flammable Storage Cabinets and Hand Cleaners. If you order these items, we will contact you with the actual freight charges before shipping your order.


Returns

Returns are accepted within 30 days of receipt of the merchandise. Please contact us by Phone (800) 343-6461, Fax (262) 547-0717 or email info@school-safety.net. Please provide the date of your original order, the invoice number and what you want to return. Products must be returned unused and in the original packaging. Return freight will be the responsibility of the purchaser and credit will be issued only for the goods returned, less any freight. The exception to this would be in the event of an incorrect shipment on the part of Olsen Safety. In this case, Olsen Safety will pay the freight both ways for the original product returned.


Limited Warranty

Olsen Safety Equipment Corporation makes no warranties of any kind and disclaims all express warranties and any implied warranty of merchantability or fitness for a particular purpose. Seller shall not be liable for any injury, loss or damage, direct or consequential, arising out of the use of, or inability to use, the product. Seller’s only obligation shall be to replace such quantity of the product proved to be defective. Before using, the user shall determine the suitability of the product for his/her intended use, and user assumes all risk and liability whatsoever in connection therewith.